The Greater Wilmington Chamber of Commerce and First Citizens Bank Announce 2009 Winner
December 11th, 2009
Wilmington, NC December 11, 2009 – Southeastern North Carolina custom home builder and remodeler Mark Johnson Custom Homes was awarded the 2009 First Citizens Bank Customer Service Award. Judged by a panel of business professionals from the Greater Wilmington Chamber of Commerce, the award was established by First Citizens Bank to recognize companies that go above and beyond customer expectations in delivering service. Winners were recognized at the Greater Wilmington Chamber of Commerce’s 3rd Annual Business Achievement Awards yesterday in downtown Wilmington, NC.
“We’ve been fortunate to be recognized with awards for our website, jobsite safety, sustainable building and design in the past, but clearly customer service is the backbone to any home builder’s success. This award is the most significant to us because it validates our extreme efforts to exceed our client’s expectations,” said President Mark Johnson.
Managing Partner of the Cornerstone Advisory Partners, Dallas Romanowski, had this to say about Mark Johnson Custom Homes’ customer service practices: “During the building process Mark Johnson Custom Homes develops a very strong relationship with the client. This relationship continues even after the house is finished; customers clearly understand that Mark Johnson Custom Homes values their business and is focused on fulfilling their personal needs. Mark Johnson Custom Homes promptly follows up with customers after they move into the new home to make sure their expectations continue to be exceeded. Mark Johnson Custom Homes is truly a visionary in the home building industry. It is rewarding to see a company so focused on constant innovation and customer satisfaction.”
Visit our website to learn more about Mark Johnson Custom Homes and what differentiates our home building process from any other. Click here to learn more about the First Citizens Bank Customer Service Award.
About Mark Johnson Custom Homes
Mark Johnson Custom Homes is a family owned small business, licensed unlimited builder that focuses on new residential custom home construction. We have excelled in custom home building, multi-family construction, concrete construction, U.S. Green Building Council’s Platinum Rating in LEED for Homes Program, energy efficient/sustainable remodels and renovations. We have been recognized nationally and locally for our craftsmanship, safety and “Green” initiatives.
We pride ourselves on excellent customer service, and 100% of our past clients eagerly refer us to friends and family because we ensure that every client has:
- A Professional and Courteous Staff
- Web-Based Tools That Keep Them “In the Know”
- Detailed Plans That Eliminate Timely and Costly Mistakes
- A Knowledgeable Team of Trusted Trade Partners and Associates
- The Use of the Latest Technologies Available
